The detailed guidance and illustrative examples below are in English. All example business records are fictional.
Where Grafana fits
A shared operational view that helps an owner decide what to investigate.
When to choose another approach
A dashboard does not create reliable data or turn infrastructure metrics into business outcomes.
Worked example and evidence
Fictional dashboard sketch: error rate 3% → inspect release. Queue age 12 minutes → check worker. Disk use 82% → review retention. These invented annotations are a conceptual illustration, not a customer screenshot.
What you need to supply
Data-source access, definitions, threshold rationale, audience and intended decisions.
What acceptance should demonstrate
Each panel has units, time range, source and owner. Verify permissions and a known event against its source.
Running costs and responsibilities
Assign dashboard/rule maintenance, credentials, retention and hosting/subscription costs.
Technical scope to confirm
Operational metrics and business KPIs need distinct definitions and source owners.
A proposal should identify the systems and data, direction of sync, access feasibility, failure handling, named owners and included deliverables. Listing this technology does not imply a prebuilt connector, vendor partnership or included feature.
Who maintains dashboards and alert rules?
Name an operator for source health and an owner for definitions. Include periodic review in support scope if needed.
Fictional dashboard · annotated decision view
| Panel | Invented reading | Decision / owner |
|---|---|---|
| API errors | 3% of requests in the selected window | Release owner checks the change log and affected routes before deciding on rollback. |
| Oldest queued job | 12 minutes | Operator checks worker health and dependency availability, then follows the retry runbook. |
| Disk use | 82% of allocated storage | Infrastructure owner reviews retention and forecast growth before changing capacity. |
| Qualified enquiries | Not supplied by these infrastructure panels | Business owner defines the qualification rule and its separate system of record. |